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Em Client Not Sending Emails

If eM Client is not sending emails, there might be issues with the outgoing mail server settings. If you are having problems with the Gmail account configured as a POP or IMAP account in the eM Client app,

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keep reading the instructions below to fix the outgoing email issues.

  • Step 1:You have to resend the email message stuck in the Outbox folder.
  • Step 2:Next, verify that you have entered the email address correctly in the To field.
  • Step 3:Ensure that you have not exceeded the email message limit.
  • Step 4:Close the eM Client app and launch the default browser on your computer.
  • Step 5:Navigate to the official Gmail Sign-in page and log in to your Gmail email account with the right login credentials.
  • Step 6:Click the Security tab from the left-side panel and scroll down the page to the Less secure apps section.
  • Step 7:Toggle on the slider next to Allow less secure apps to turn it on.
  • Step 8:Save the settings and log out from your Gmail account.
  • Step 9:Launch the eM Client app by double-clicking its shortcut icon on the desktop.
  • Step 10:Send an email for testing and check if the problem has been resolved.
  • Step 11:If your eM Client is still not sending emails, click the Menu button and select Tools followed by Accounts from the drop-down list.
  • Step 12:In the Accounts window, select your email account from the left-side panel and click the SMTP tab.
  • Step 13:Ensure that the Server requires authentication checkbox is selected under the Authentication section.
  • Step 14:Also, verify whether you have entered the correct email address and password in the required fields.
  • Step 15:Click the OK button to resolve the problem with your server settings.
  • Step 16:If you have any difficulties resolving the outgoing email issues on your eM Client, click the Call button on this page and contact our technical support team for remote assistance.