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How To Fix iPad Email Problems?

iPad email problems

Case 1: If you are not able to send emails on your iPad

  • First, check whether you have access to the Internet on your iPad.
  • Next, check with your email service provider for any service outage.
  • If your email service is active, verify whether you have configured the email settings correctly on your iPad if not, you may receive the iPad email problems.
  • Launch the Mail app and tap on Mailboxes available at the top-left corner of the screen.
  • Under Mailboxes, select the Outbox tab and check if the sent email message is in the Outbox folder.
  • If so, tap on it and check the recipient’s email address provided in the To field. Make sure it is valid
  • After confirming the details of the email, tap the Send button.
  • If you don’t see the email in the Outbox, then the email has been sent to the recipient’s email address.

Case 2: If you are getting the ‘Your mail could not be retrieved’ error

  • On your iPad, launch the Settings app and tap on Wi-Fi.
  • Check whether you have turned on the Wi-Fi button.
  • Verify whether you have connected your iPad to the correct wireless network.
  • If there is no checkmark next to your wireless network, restart the Wi-Fi connection and tap the Ask to Join Networks button to connect to your network.
  • If prompted, enter the passcode.
  • If you are using a 4G iPad, open Settings and select Cellular Data.
  • Tap on View Account and verify whether you have configured the correct login information. 
  • If the error persists, open the Settings app and tap the Mail, Contacts, and Calendars tab.
  • Select your email account and verify the email settings.
  • If necessary, tap the Delete Account button to delete the email account from your iPad.
  • Once you have removed your email account, re-add it by manually configuring the server settings and then check the iPad email problems.