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How To Fix Spectrum Email Problems? 

If you are making use of a Spectrum email account, you might come across certain common issues like spectrum email problems at times. Some of these issues and the methods to troubleshoot them are provided below:

1. Issues in sending/receiving your emails:

In case you are encountering issues while sending or receiving emails, it might be caused because of the configuration of your Spectrum account on some third-party email client. The wrong settings on your email account could also cause these issues. To resolve the spectrum email problems, you need to use the proper settings.

Therefore, you have to enter the correct settings for configuring your email account. To do the same, make use of the details given below:

  • Username: This will be your entire Spectrum email address.
  • Password: This will be your Spectrum email password.
  • SSL: It should be On.
  • Protocol: You have to set this field to IMAP.
  • Incoming Email Server: You have to make use of mobile.charter.net
  • The Port number for your Incoming Email Server will be 993.
  • Outgoing Email Server: It will be the same as your Incoming Email Server. So, it has to be mobile.charter.net
  • The Port number for your Outgoing Email Server will be 587.
  • Finally, select the Yes option or select the checkbox next to the Requires Authentication field.

2. Receiving too many unwanted emails:

In case you keep receiving a lot of unwanted emails, you can stop them from entering your Inbox folder. This can be achieved by marking such emails as Spam. When you go on marking these unwanted emails, Spectrum will block the email address of the sender of these unwanted emails.

spectrum email problems

3. Forgetting your password:

In case you forget your Spectrum email account password, you can make use of the following instructions:

  • First, open the default web browser and navigate to the Spectrum email sign-in page to fix the spectrum email problems.
  • On the sign-in page, click the Forgot Username or Password option.
  • On the page that appears next, you will be asked to provide information for one of the options given below:
    • Username and Zip Code
    • Contact Info
    • Account Info
  • After entering the details for one of the options given above, you have to finish the reCAPTCHA procedure.
  • Next, click on the Next button.
  • You can continue with the remaining on-screen prompts to reset your password.
  • Once you reset the password, you will be able to access your Spectrum email account.

4. Bouncing back emails:

  • Sometimes, you might receive a bounce-back email in your Spectrum email account when you try to send an email.
  • In this case, you need to confirm that your email address has not been marked as Spam.
spectrum email problems

We have now discussed some common spectrum email problems. We have also seen the methods to troubleshoot each one of the issues mentioned on this page.