Generally, you can use AOL mail service to send, organize, and receive emails over the Internet. But, if your AOL mail not working, and you are unable to sign in, send or receive emails, carry out the steps given below to fix the issue.
Issue 1: Unable to sign in
- Step 1:Solution 1: Try signing into your account again If you’re encountering this issue for the first time, then try to sign in to your AOL Mail account again after a while with the correct credentials.
- Step 2:Solution 2: Reset web settings Reset the general web settings of your computer if the above solution fails to resolve the issue. When you use multiple browsers on a computer, there is a chance for the web settings to get changed.
- Step 3:Solution 3: Reset your account password Check whether the following error message is displayed on the screen “Invalid password. Please try again.” If yes, you’re entering either the wrong or invalid password. To clear this error message, reset your password using the account recovery option.
- Step 4:Solution 4: Try another browser If your browser is outdated or you’re using an older browser like Internet Explorer, then try signing in to your account from a different browser. Update your browser to the latest version and then try to sign in to your account.If your AOL mail not working, proceed with the steps given below.