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Issue: Office 365 Email Not Syncing With Iphone

The instructions on how to fix the issue Office 365 email not syncing with iPhone are elaborated here. First, check the settings on your iPhone device.

  • Open the “Settings” menu.
  • Choose the “Passwords & Accounts” option.
  • Click on the “Fetch New Data” option.

Here, check if the email accounts are set to “Push”, “Fetch”, or “Manual.” On your iPhone, you can adjust the settings for the device to fetch data.

Make sure that the Mail settings are correct. Also, ensure to have a look at the below instructions.

  • When a backup is performed on your iPhone in iCloud or iTunes, all the mail settings will be backed up apart from your email. If the email account settings are deleted or changed, the emails downloaded already will be removed from the device.
  • Confirm that the device has an active internet connection.
  • Find out whether there is any service outage by contacting your email service provider.
  • Check if the device is updated.

After checking the Mail settings, check if those settings match the iPhone settings. To check that, follow the below steps to fix the issue Office 365 email not syncing with iPhone.

  • Open the “Settings” menu.
  • Choose the “Password & Accounts” option.
  • Click on the “Email Account” option.
  • Choose the “Advanced” option.

Make sure all the settings match with the Mail settings. Also, verify if this issue occurs on a specific network or device.

After ensuring all the above conditions, try to set up the emails sync with the Office 365 account on your iPhone.

  • Step 1: First, try to configure the Office 365 account.
  • Step 2: Open the “Settings” menu. Then choose the “Accounts & Passwords” option.
  • Step 3: Proceed to the below step if your account is already setup. Otherwise, tap on the “Add Account” option.
  • Step 4: Input the email address. Input “Exchange” and press “Next.”
  • Step 5: Enter the Office 365 password. Then press “Sign in”.
  • Step 6: Choose the “Accept” option.
  • Step 7: Unselect everything except Contacts on the Exchange page. Press “Keep on My iPad or iPhone” when it asks to keep existing local contacts.

Choose the “Save” option and the emails will be synced to your iPhone. If the issue Office 365 email not syncing with iPhone is persist, call our technical experts.

Office 365 email not syncing with iPhone