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Issue Solved: Outlook App Not Syncing Emails  

Some Outlook app users have come up with an issue where the app is not syncing emails on their Windows computer. This scenario is especially noticeable if you are using a Windows 10 computer. This issue might result in a lot of annoyance and frustration. To resolve this Outlook app not syncing emails issue, you need to follow a couple of simple methods.

Continue reading to know how to fix the issue of the Outlook app not syncing on your Windows 10 computer:

Before you start the troubleshooting methods, ensure that you perform these two steps:

  • Confirm that your Windows operating system is up-to-date.
  • Make sure that you have installed all the latest updates.

Now, carry out the following methods to resolve the syncing emails issue and get the emails synced in your Inbox once again:

Troubleshooting Method 1-Resetting MS Cache:

There might be some conflict between your Outlook app and your Microsoft Store cache. This situation could prevent you from getting your emails. To fix the issue, try resetting the MS cache. Now, follow these steps to do the same:

  • On your Windows 10 computer, go to the Search box and type wsreset.exe.
  • Next, choose the Run as Administrator option.
  • Microsoft Store will open with a confirmation message stating that the Microsoft Store cache has been cleared.
  • Now, check if your Outlook app not syncing emails. If not, continue with the next method.

Troubleshooting Method 2-Syncing licenses:

You can try to sync app licenses to solve the problem. To do the same, follow the steps given below:

  • On the Start screen of your Windows 10 computer, click on Store. This action will take you to the Microsoft Store.
  • Now, swipe from the right side of your screen and then choose the Settings option. This will be the option with the Gear icon.
  • Select the App updates option.
  • Next, click on the Sync licenses option.
  • Your app licenses will get synced now.

You can now check whether you are able to sync emails in your Inbox.

You have now seen how to fix the issue of the Outlook app not syncing emails on your Windows 10 computer.

Outlook app not syncing emails