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How To Fix Thunderbird Troubleshooting Issue? 

The common thunderbird troubleshooting issue that occur on the Mozilla Thunderbird email client are listed here.

  • Email sending
  • Thunderbird is slow
  • Thunderbird cannot download emails
  • Thunderbird not responding and crashing

Proceed with the steps mentioned on this web page to resolve the Mozilla Thunderbird email client problems.

Thunderbird Troubleshooting Issue 

Antivirus program:

  • Sometimes, the Antivirus program might interfere with the Mozilla Thunderbird email client.
  • So, try to temporarily disable the third-party Antivirus program.
  • If required, uninstall the third-party Antivirus program from your Windows computer.

Updating Mozilla Thunderbird:

  • Open the main window of the Mozilla Thunderbird application.
  • Navigate to the Help menu and choose the About Thunderbird option.
  • The About Mozilla Thunderbird window will appear on the screen.
  • This will automatically check for the update. If the Mozilla Thunderbird update is available, click the Restart Thunderbird to Update option to fix the thunderbird troubleshooting issue.
  • Now, the Mozilla Thunderbird email client is updated to the most recent version.

Running Mozilla Thunderbird to safe mode:

  • Navigate to the Settings window and select the Update & Security option.
  • Choose the Recovery option on the left panel and click the Restart Now button.
  • Select the options that are listed below and then click the Restart button after solve the thunderbird troubleshooting issue.
  • Troubleshoot
  • Advanced Options
  • Startup Settings
  • Now, you will see a list of options that appear on the screen.
  • Choose the version of Safe Mode by pressing the appropriate key on the computer’s keyboard.
  • Check if the Mozilla Thunderbird email client is working properly.
  • If so, go to the normal mode and uninstall the problematic application from the Windows computer.

Disabling Mozilla Thunderbird add-ons:

  • If you want to fix the thunderbird troubleshooting issue, Run the email in safe mode
  • Hold the Shift key on the computer’s keyboard and run the Mozilla Thunderbird email client.
  • Now, the Thunderbird Safe Mode dialog box will display on the screen.
  • Select the checkbox next to the Disable all add-ons option and click the Continue in Safe Mode option.
  • An alternative way to disable the add-ons is given here.
  • Start the Mozilla Thunderbird email client, navigate to the Menu icon, and choose the Help option.
  • Select the Restart with Add-ons Disabled option.
  • This will open the Mozilla Thunderbird email client with disabled add-ons.
  • If these steps resolve the Mozilla Thunderbird problems, you have to disable all the extensions.
  • On the main interface of the Mozilla Thunderbird email client, go to the Menu icon at the upper-right corner and select the Add-ons option.
  • Click the Extensions tab on the left panel. This will show a list of available extensions on the screen.
  • Click the Disable option next to each extension to disable all the extensions on the Mozilla Thunderbird email client to fix the thunderbird troubleshooting issue.
  • Enable extensions one by one and find the problematic extensions.
  • Leave the problematic extensions disabled and enable the rest of the extensions on the Mozilla Thunderbird email client.

Email account configuration:

  • Go to the main window of the Mozilla Thunderbird email client, navigate to the Tools menu, and choose the Account Settings option.
  • Select the Server Settings option on the left panel and check if the login details are correct on the main panel.
  • If the problem persists, reinstall the Mozilla Thunderbird email client.
  • You can also get assistance from our technical experts in resolving the Mozilla thunderbird troubleshooting issue. To contact them, click the Call button available on this web page.
thunderbird troubleshooting issue