Email Setup Center
  • Home »
  • Mac Mail Not Syncing With Exchange Macos Catalina

Mac Mail Not Syncing With Exchange Catalina

Mac Mail Not Syncing With Exchange Catalina

Is your Mac Mail not syncing with Exchange email on macOS Catalina? Then there might be issues with the Mail app or your macOS. Sometimes problems like these occur if you are using outdated software. Try updating your macOS Catalina to macOS Big Sur (macOS 11). Still if you have issues with the Mac Mail, troubleshoot the app with the following solutions. Scroll down this page to solve mac mail not syncing with Exchange Catalina issue easily.

Solution 1: Stop And Start Using An Email Account In Mail

  • Step 1:Start by launching the Mail app on your Mac.
  • Step 2:Click the Mail menu and select Accounts.
  • Step 3:Choose your Exchange email account from the left-side panel and deselect the Mail checkbox.
  • Step 4:Now, the messages on your Exchange account will not be shown in Mail.
  • Step 5:To start using the Mail app for your email account, select the Mail checkbox.
  • Step 6:You need not have to download any messages from the server.
  • Step 7:It will be automatically synchronized again.

Solution 2: Remove And Reconfigure Your Exchange Email Account

  • Step 1:On your Mac, launch the Mail app and click the Mail menu at the top.
  • Step 2:Choose Preferences from the drop-down list and click the Accounts tab.
  • Step 3:Choose your Exchange email account from the left-side panel and click the Remove button.
  • Step 4:In case your account is used by other apps on your Mac, remove the account from Internet Accounts System Preferences.
  • Step 5:Deselect the Mail checkbox for your account and click the Remove button again.
  • Step 6:Restart your Mac and relaunch the Mail app.
  • Step 7:Click the Mail menu in the toolbar and select Add Account.
  • Step 8:Select the Microsoft Exchange option as your account type on the Choose a Mail account provider screen and click Continue.
  • Step 9:Enter your Exchange email account details and select the Mail checkbox.
  • Step 10:Click on Add to add your account.
  • Step 11:Send a test email to check if Mac Mail is syncing with Exchange on your macOS Catalina system.
  • Step 12:If the mac mail not syncing with Exchange Catalina problem remains unsolved, connect with our technical experts for assistance in resolving it.