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Issue: Outgoing Email Server Not Working  

Sometimes, it can be frustrating if you are not able to send emails. You will open your email client and then compose the email. You will then enter the recipient address and hit the send button. Unfortunately, the email won’t be sent for some reason. The problem is most likely because of an error in the SMTP server. We will now be looking at some troubleshooting steps and resolve the issue of Outgoing email server not working.

Outgoing email server not working

INTERNET CONNECTION:

  • The first step is to check your internet connection since that can be the root cause of all the problems.
  • Click the Status bar and click on the internet icon to see if you are still connected to the internet. 

SMTP:

  • Coming to the central part in resolving the error, if you have configured the incorrect SMTP information, then you probably will have to re-enter the details correctly.
  • Verify if you have entered the correct email address and password.
  • Even if you have entered the SMTP details correctly, you can resolve the issue by changing the port number. 

The SMTP settings for Gmail and Yahoo are as follows:

Gmail:

  • SMTP Username: The Gmail email address
  • SMTP Password: The Gmail account password
  • SMTP Server Address: smtp.gmail.com
  • SMTP Port (TLS): 587
  • SMTP Port (SSL): 465
  • SMTP TLS/SSL Required: Yes 

Yahoo:

  • SMTP Username: The Yahoo email address
  • SMTP Password: The Yahoo account password
  • SMTP Server Address: smtp.mail.yahoo.com
  • SMTP Port (SSL): 465
  • SMTP Port (TLS): 587
  • SMTP TLS/SSL Required: Yes 

ANTIVIRUS/ FIREWALL:

  • The antivirus or the Firewall settings can always cause some issues and conflict in the name of protecting the computer.
  • You can temporarily disable the antivirus or the Firewall from the computer settings.
  • You can also opt to remove the antivirus if the Outgoing email server not working problem persists.
Outgoing email server not working