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Solved: Outlook Freezes When Downloading An Attachment

The Microsoft Outlook 2010 application is an exceptional email client that will allow the user to send and receive emails at ease.No matter how good Microsoft Outlook is, there are some issues that come along with it. Such issues will cause some trouble from time to time. One such problem you are going to read is about Outlook 2010 not being able to receive emails but can be sent by the user. Keep reading this page to fix Outlook freezes when downloading an attachment issue. There is nothing to worry about. We have shared some of the best troubleshooting methods that will help you resolve the problem in no time.Before we proceed with the solutions to resolve the problem with Outlook 2010, it is vital to know the actual cause so that the problem can be avoided in the future.

Outlook freezes when downloading an attachment

Here’s why Outlook 2010 will send emails but cannot receive them.

  • Step 1:There could be a miscommunication with the network connection
  • Step 2:The system firewall is coming in conflict with the email application
  • Step 3:The email is not syncing properly with Outlook
  • Step 5:There could be an account configuration issue
  • Step 6:The problem can be because of the Outlook server
  • Step 7:An outlook plugin could have caused an issue
  • Step 8:Antivirus or malware could have corrupted the Outlook data on your computer.

Here are the solutions to resolve the Outlook freezes when downloading an attachment issue in simple methods.

Fix 1: Check The Internet Connection

  • Step 1:The first thing that could lead to any problem with Outlook email is the Internet connection.
  • Step 2:Ensure that the computer you are using Outlook 2010 on is connected to the Internet.
  • Step 3:Check the interface cable between the modem, router, or your computer, if you are using a wired setup for the Internet connection.

Fix 2: Junk Email Protection

With the Junk email protection feature enabled in Outlook 2010, you will be able to receive emails at ease, thus resolving the issue.

  • Step 1:Open Outlook 2010.
  • Step 2:Click the Home tab.
  • Step 3:Click Junk > Junk E-mail Options…
  • Step 4:Outlook will then open a separate pop-up window.
  • Step 5:Click the Options tab.
  • Step 6:Under the Choose the level of junk email protection you want section, click the radio button for the No Automatic Filtering, Mail from blocked senders is still moved to the Junk Email folder option.
  • Step 7:Click the OK button.

You will now be able to receive emails easily in Outlook 2010 while Outlook freezes when downloading an attachment issue is happend.

Fix 3: Check The Imap Or Pop Settings

One more primary reason as to why Outlook 2010 is not able to receive email could be because of the wrong configuration of the IMAP or POP settings.Open the Outlook application on your computer.

  • Step 1:Click the File tab.
  • Step 2:Select Info.
  • Step 3:Click Account Settings drop-down list > Account Settings…
  • Step 4:The Change Account dialog box appears, showing you the email settings entered.
  • Step 5:Check the information entered in User Information, Server Information, and Logon Information.
  • Step 6:Once done, click the Test Account Settings… button.
  • Step 7:Once the test is complete, click Next.
  • Step 8:You will start receiving emails in Outlook 2010.

Fix 4: Configure Send/receive Settings In Outlook

  • Step 1:Open Outlook 2010.
  • Step 2:Click File > Options > Advanced.
  • Step 3:Scroll down and click the Send/Receive button.
  • Step 4:Select the account to which you are not able to receive emails.
  • Step 5:Cross-check and see if the Receive mail items checkbox is ticked.

The above solutions can easily allow Outlook 2010 to receive emails without causing any other Outlook freezes when downloading an attachment problem.