Sometimes, when you are expecting an urgent email, but you are unable to receive it for hours, you might be thinking, “why the Outlook 365 not receiving emails on iPhone?”
Even though you have updated your iPhone and the Outlook app to the latest version, the issue can pop up due to several other reasons. Troubleshooting the issue will eventually help you get your emails. We have given certain reasons for the occurrence of this issue along with appropriate solutions.
So, if Outlook 365 is not receiving emails on your iPhone, read more to get it fixed.
The first step you should do is, cleaning the junk folders in Outlook. If any message has been accidentally moved to Junk, you can mark it as Not Junk.
There might be a possibility that your Inbox is full, and you are totally unaware of it, so you need to make some space by cleaning a few unwanted emails.
In some scenarios, emails may be moved to other tabs instead of the Inbox. It can be due to filters that you might have enabled. You can log into your email account from a browser and check if there are any filters. You must also have a look at the other tabs as well.
Still, if you are not receiving your Outlook 365 emails on your iPhone, perform the troubleshooting steps explained here.
Other Troubleshooting Steps:
These are the troubleshooting steps that we recommend if Outlook 365 not receiving emails on iPhone.