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Solved: Unable To Configure Outlook 2016 In Windows 10

If you are unable to configure Outlook 2016 in Windows 10 computer, keep reading the instructions below to troubleshoot the issue.

unable to configure Outlook 2016 in Windows 10

Solution 1: Update Windows

  • Step 1:On your Windows 10 computer, click the Start menu (Windows logo) at the bottom-left corner of the desktop.
  • Step 2:Click the Settings icon at the bottom-left corner to launch Windows Settings.
  • Step 3:Alternatively, press Windows + I to open the Settings app.
  • Step 4:Click the Update & Security tab in the Settings window.
  • Step 5:Select the Windows Update tab from the left-side panel and click Check for updates.
  • Step 6:Wait for Windows to check the available updates.
  • Step 7:Install the latest updates and restart your computer.

Solution 2: Check encryption settings

  • Step 1:Start by launching Control Panel.
  • Step 2:Click the Mail tab and select Show Profiles.
  • Step 3:Choose your profile from the displayed list and click on Properties.
  • Step 4:Click on Email Accounts and choose your Exchange email account from the displayed list.
  • Step 5:Select Change and click on More Settings.
  • Step 6:Navigate to the Security tab and check if the Encrypt data between Microsoft Office Outlook and Microsoft Exchange checkbox has been selected. If not so, select it.
  • Step 7:Click OK and check if the problem has been resolved.
  • Step 8:If you are still not able to configure Outlook 2016 on your Windows 10 computer, go to the next solution to solve unable to configure Outlook 2016 in Windows 10 issue.

Solution 3: Run Outlook in Safe mode

  • Step 1:First, close all the running apps and launch the Run dialog box by pressing the Windows + R shortcut keys.
  • Step 2:Type ‘outlook /safe’ in the Run dialog box and click OK to launch the Outlook app in Safe mode.
  • Step 3:Select Outlook from the Profile Name drop-down menu and click OK.
  • Step 4:Next, click the File tab and select Options from the left-side panel.
  • Step 5:Select the Add-ins option and click the Go button.
  • Step 6:Disable the suspicious add-ins from the displayed list and click OK.
  • Step 7:Restart Outlook and try configuring your account.
  • Step 8:If you are unable to configure your email account in the Outlook 2016 app installed on your Windows 10 computer, contact us for assistance to solve unable to configure Outlook 2016 in Windows 10.