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Why Can't I Open Links In My Email On My Iphone?

Apple Mail is one of the best features on iOS devices like the iPhone. There have been amazing iOS updates, especially with many versions of iOS released. One such version, in particular, is iOS 9.3. It has some significant problems with literally everything. There are random shutdown of devices, random reboots, Wi-Fi issues, syncing photo albums; you name it. One particular problem we have discussed in this article is the user can't open links in an email from an iPhone. If you are facing such an issue, grab a seat and have a read. Some users claim that clicking/tapping on a hyperlink in an email does nothing; it instead makes the Safari browser or the Mail app crash. Scroll down this page to know why can't I open links in my email on my iPhone.

Why Can't I Open Links In My Email On My iPhone

The reason behind the issue:

The reason behind the links not opening in email can be a feature called Universal Links. The feature lets the web developers open certain links and not the rest. Universal Links came out with iOS 9.3.You can let your worries slide. With the troubleshooting methods described on this page, you can easily reverse the issue of not being able to open links in email using an iPhone.

Method 1: Configure Iphone Settings

This is one major method that works for most of the iPhone versions to fix this issue.

Enable Load Remote Images:

  • Step 1:Turn on your iPhone device.
  • Step 2:Tap the Settings icon.
  • Step 3:Select the Mail, Contacts, Calendars option.
  • Step 4:Scroll down the Settings page.
  • Step 5:Select the Load Remote Images option and select the slider option to enable it. keep reading this page to know why can't I open links in my email on my iPhone.

Method 2: Disable Javascript In Safari

Disabling JavaScript is another quick solution to fix the link issue if it is not opening in email. This method works well with any version of iOS. Here's how you do it.

  • Step 1:Tap the Settings icon.
  • Step 2:Scroll down the page and select Safari.
  • Step 3:Select Advanced and you will see the JavaScript option.
  • Step 4:Tap the JavaScript option and enable it.

Method 3: Force Start Your Iphone

  • Step 1:Press the Power button on your iPhone and hold it.
  • Step 2:At the same time, press the Home button and hold it.
  • Step 3:Hold both the buttons and wait for the screen to turn off. Now, release the buttons.
  • Step 4:The phone will reboot itself.
  • Step 5:Restart Safari and see if you can open the links in email now you know why can't I open links in my email on my iPhone.

Method 4: Delete Safari History & App Cache

  • Step 1:Tap the Settings icon.
  • Step 2:Scroll down and select Safari.
  • Step 3:Select the Advanced button.
  • Step 4:Select the Website Data option.
  • Step 5:At the bottom, tap Remove All Website Data.
  • Step 6:In the confirmation pop-up, tap Remove Now.
  • Step 7:Again, open Settings.
  • Step 8:Select General > iPhone Storage.
  • Step 9:Select the app cache you want to clear and tap Delete App.
  • Step 10:Select Delete App to confirm the selection.

Follow one of the methods as described and you won't face the issue why can't I open links in my email on my iPhone.